On Thursday, December 31, 2020, Adobe Flash Player will reach "End of Life" (EOL) status. This means the program will no longer be distributed, supported, or updated by Adobe; most major browsers are already disabling the Flash Player by default. Due to these changes, we anticipate that certain functions of your video portal will become disabled. Rest assured that camera connectivity and recordings will remain unaffected, and that live view and playback will still be accessible via the mobile application.

For those components of your video portal that make use of Flash, we are phasing in replacement players as part of a major upgrade to our platform, and we ask for your patience as we hasten to deploy the new system. If you have any questions or concerns during this transition, please reach out to us via your usual support channels.